Question 1

Does Unilitix work on 2G and 3G networks?

Accepted Answer

Yes. Unilitix was built specifically for African network conditions. The SDK uses GZIP-compressed payloads, offline event buffering and exponential backoff retry logic. No session data is lost even when the network drops completely.

Question 2

Which platforms does Unilitix support?

Accepted Answer

Unilitix supports Android (via JitPack), Flutter (via pub.dev: flutter pub add unilitix) and React Native (via npm: npm install react-native-unilitix). iOS support is coming soon.

Question 3

How long does integration take?

Accepted Answer

Integration takes under 2 minutes. Add one line to install the SDK, one line to initialize it, and one line to enable automatic screen tracking. No config files, no infrastructure, no backend setup required.

Question 4

Is there a free plan?

Accepted Answer

Yes. The free plan includes 5,000 sessions per month, 7-day session history, session replay, touch heatmaps, 1 app and 3 team members. No credit card required. Free forever.

Question 5

Does Unilitix work on low-RAM Android devices?

Accepted Answer

Yes. The Unilitix Android SDK is under 200KB and uses less than 1% CPU. It was specifically optimised for Tecno, Itel and Infinix devices which are the most popular smartphones in Nigeria, Kenya and Ghana.

Question 6

What is rage tap detection?

Accepted Answer

Rage tap detection automatically identifies when users tap the same element multiple times in rapid succession — a sign of frustration. This reveals broken buttons, slow loading states and confusing UI before users churn. Unilitix detects rage taps automatically with no extra code.

Question 7

Is Unilitix NDPA compliant?

Accepted Answer

Yes. Unilitix is compliant with the Nigeria Data Protection Act (NDPA) and GDPR. Input fields are masked by default. Users can opt out via Unilitix.optOut(). Data is encrypted in transit and at rest.

Question 8

Can I track USSD flows with Unilitix?

Accepted Answer

Yes. Unilitix supports USSD flow tracking which is unique to African apps. You can track USSD menu navigations, mobile money flows and offline-first interactions using the trackEvent() and trackScreen() methods.

Changelog